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Useful Contacts


Advertising Standards Authority (ASA)

The ASA is independent regulator for advertisements, sales promotion and direct marketing in the UK.

Advisory, Conciliation & Arbitration Services
ACAS is an organisation devoted to preventing and resolving employment disputes.
Age UK

The country's largest charity dedicated to helping everyone make the most of later life.  Age UK has numerous support services to help us later in life.


Leaders in broadcast transmission, media services, communications, infrastructure and network solutions for a digital world. 

Telephone: 01962 823 434 (National Operatiions Centre - Head Office)
Telephone: 01924 508 000 (National Operations Centre - Emley Moor)


An organisation set up under government direction to ensure that viewers who rely on Freeview can continue to watch when 4G mobile services begin operating in their area.

Telephone: 0333 31 31 800

BBC Reception Advice

The BBC is now charged with investigating any issues of TV and radio interference.

BSI (British Standards Institution)
BSI is a leading global provider of standards, management systems, business improvement and regulatory approval information.
City & Guilds of London Institute
City & Guilds is the UKs leading awarding body, offering more than 500 qualifications across 28 industry sectors, through 8500 approved learning providers.
Dept of Culture, Media & Sport

‘DCMS’ is a ministerial government department promoting the UK’s cultural and artistic heritage helping businesses and communities to grow by investing in innovation throughout Britain. 

Digital Television Group (DTG)

The DTG is the non-profit UK collaboration centre for innovation in digital media technology, with the purpose of looking after the digital TV marketplace. It underpins the free-to-air platforms Freeview, Freesat and YouView, and supports the development of pay-TV and other platforms.

Digital UK

‘DUK’ is the organisation charged with controlling the delivery of terrestrial TV services across the UK.  You can also check on transmitter issues on their website.

freesat was formed in May 2007 as a joint venture between the BBC and ITV. They are funded by their shareholders ITV and the BBC and through other income, and are run on a not-for-profit basis.

Freeview is a free to air services on the Digital Terrestrial Television platform in the UK.

Health & Safety Executive
HSE's job is to protect people against risks to health or safety arising out of work activities. Provides advice, guidance and information on inspections ...
Up-to-date information on all satellites around the world.
National Physical Laboratory

All CAI Benchmarked aerials are tested by NPL to ensure they meet the CAI standards.


Ofcom is the communications regulator. They regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.

RN Electronics Ltd

All CAI Benchmarked cables are tested by NPL to ensure they meet the CAI standards.

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