1111_CAI_Feedback_Oct2018_COMPLETE_v1

2018 marks the 26th year in business for Grax! Since 1992 listening to our customers’ requirements has helped us become the UK’s premier Aerial, Satellite, Data Networking and Security products supplier. In 2017 we moved into our flagship head office in Nottingham. `Grax House` is home to our purpose built Training Academy and we offer FREE Training to all of our customers. We understand the importance of keeping up with our ever evolving industry. Whether it’s ladder training, IRS or CCTV over IP, we’ve got a course for you! Grax now have full interactive Training Facilities at all four branches with Leeds being the most recent addition. All Grax training courses are 100% FREE and we are also happy to extend this service in a one on one capacity where your company can have the full undivided attention from us, providing you with bespoke support and training on any products to suit your needs. We are also here to advise you with your day to day technical queries and also cover a full range of system planning capabilities. Whatever the project, big or small, we will provide you with the information needed for you to confidently budget and present solutions to your customers. Working Smarter Together Introducing Jason Bull – Our Technical Support Manager! Jason has joined the Grax Team to bridge the gap between manufacturer and installer, ensuring we maintain a high level of technical support. Here’s what Jason has to say…. “We have great plans this year for raising the standards of customer service at Grax”. “I believe we have to play our part in supporting the industry now more than ever as we are seeing rapid changes in technology, especially in connectivity. Installers are seeing more opportunities to expand the services they can provide to their customers, so we also have to show our customers that we value them by providing the support they deserve”. “With training facilities now available across all four of our branches, we aim to have a full calendar of training days not only from our manufacturer partners, but also from myself. Our aim is to keep our customers up to date with new products and best practice installation methods, whilst also giving the opportunity to network and provide feedback so we can all work smarter.” For more details or to enquire about our support and training, drop Jason an email at jason@grax.co.uk Grax – Committed to Training TimKnight, ManagingDirector, Grax 55 CAI Feedback Autumn 2018