A reputable installer can be found on our consumer site www.getmeviewing.org.uk
using the ‘Find an Installer’ search facility. Alternatively, contact the CAI office and a friendly adviser will be able to help.
CAI members install all types of TV and radio antennas – including satellite dishes. They also network the signals from these antennas around the home or business. Many CAI members are also trained to install broadband, telephone communications systems as well as door access and CCTV.
'CAI plus’ was set up as a higher grade of membership for installers who completed safe working at height certification and DBS (Disclosure and Barring Service) checked.
CAI members who have technical queries can use the online technical forum or can contact a member of our technical team by phone
or online 'Technical Query
' form. Members must be logged-in to view the form.
The CAI has formed a partnership with Freeview and Freesat to provide members with a gateway to obtaining use of the logos. To gain certified use of the Freeview
logos, applicants must agree to a Trademark License Agreement. Further information can be found on the following links:
All CAI industry and business templates can be found in the ‘Downloads
’ section of the website. This is a benefit of membership and can only be viewed by members. To view all downloads, members must be logged into the site with their unique username and password. All CAI members can obtain login details for the trade site but will need to request these from the 'Request Member Access
A section of the TV broadcast frequency spectrum has been re-allocated for mobile devices. ‘Fourth Generation’ devices such as mobile phone operators may cause disruption to TV services where the transmissions are found close to existing TV broadcasts. The problem is commonly resolved by insertion of a filter provided by at800 – the organisation charged with resolving interference issues. Further information can be found on www.at800.tv
or in the ‘Downloads
’ section - members must be logged into view.
This is a template document and certification providing landlords and housing managers with a maintenance plan that avoids disruptive, costly refurbishments in years ahead. Broadcasting is the fastest changing industry of all. By timetabling regular service intervals on a system, CAI installers can identify any work required to maintain an up-to-date, safe and functional signal network. Specifically, communal buildings such as apartments, residential care homes, communal housing projects, offices and other multi-roomed facilities. A reasonable regular payment maintenance plan can be agreed under the scheme.
The CAI has a number of approved training providers in the UK who have been assessed, to ensure the centre and course syllabus meets the CAI standards and guidelines. Our approved training centres can be found on the 'External Training Providers
The logos below are Registered ® Trademarks of the Confederation of Aerial Industries Ltd. The logos are protected under the Trade Marks Act (1994) and the Consumer Protection from Unfair Trading Regulations Act (2008). Non-members using the CAI logo without permission will be prosecuted.
With thousands of advertisements being placed every year in local newspapers and telephone directories, the office of the CAI is proactive in ensuring wherever possible that the CAI Logo has not been used by a non-member. The CAI takes a very serious view of the misuse of the CAI Logo and reports every occurrence to Trading Standards without exception.
Do not use the logo unless you are a member of the CAI
All Certified aerials or cables will have been tested by the CAI’s test houses for conformity to the criteria laid down by the CAI based on British and European standards. Further details on our Certification scheme can be found on the 'Product Certification Scheme' page.