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Testimonials, Tutors & Locations


  • Jim Munford, Making the Bond

    Thank you for the "Making the Bond" course, which I found very informative with a good balance of practical and theoretical content. The course was given in a very informal and friendly way. It answered a lot of nagging doubts as to when and where earthing is required. As this is an extra service I can provide for my customers I'm now able to make a further small charge which helps with my bottom line. I have already booked two aerial installations and been able to add this service.

  • David Heath, Introduction to IRS Course

    Excellent course, very relevant to aid me in the repair and maintenance of IRS systems. I was able to put my new skills to use the very next day.

  • Karl Gasson, Fibre Optic Technology Course

    I found the course very well prepared and it matched my expectations quite closely. A first for me with the fusion splicer, which was much easier than I expected. A training day I'd happily recommend to anyone in the business.

  • Richard Biddle, Introduction to IRS Course

    Very, very good course. Extremely well presented and pitched. Bob Calaz is a very knowledgeable person who freely shared knowledge and experience gained through a long career. I will keep learning as a result of a very sound base.

  • Branks Krneta, Fibre Optic Technology Course

    I enjoyed the day and the course was well set out. You managed to get a lot of information across in what really is a short space of time for what the subject entails. As I said on the day, the purpose of my visit was to assess the training provider (the CAI) for inclusion in Sky's Fibre IRS specifications. Needless to say that the CAI will be included, as there was never any doubt in regards to the standard and level of training you can supply to the industry. Your knowledge of the subject is second to none. 

  • Ben Beresford, Fibre Optic Technology Course

    Thanks to this training session I now feel that I have a fundamental knowledge of fibre and its uses in technology, which will undoubtedly aid in my work role when dealing with Fibre Systems Design and Install.

  • Dave Hook, Introduction to Project Management

    The Introduction to Project Management course is a great opener to those who are looking at getting involved and gaining a sound understanding in what project management is all about.  The course has really helped me get involved in some brilliant projects at Sky and has given me the confidence to talk the talk and deliver some fantastic results.  I would highly recommend this course, even if you are not involved in any type of project work or you think it would not be beneficial  to what you do.  Whether you are a small business or part of a company that is as large as mine, I’m sure you will find something that will help you improve what you do.


CAI tutors assist with the writing of CAI's training courses and the delivery to the particpants. Each tutor has also contributed to the success of ten of our courses being City & Guilds Accredited Programmes.   

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Bob Calaz - CAI Tutor
Courses: Introduction to IRS

Bob is a Graduate Chartered Electrical Engineer with many years of experience in the TV broadcasting, reception and relay industry. He joined the Rediffusion Group of Companies in 1959 and was seconded to South Africa in 1970. Returning to the UK in 1985, he started Race Communications Ltd, a TV retail company in Sunningdale, Berkshire.  Bob has been personally responsible for the design and installation of TV systems throughout the world and has published and presented technical papers to many professional bodies. He is the author of CAI's book ‘An Introduction to Radio, TV and Satellite Reception’ and his latest publication is titled “Digital TV, Satellite and Multimedia”.  Although now semi-retired, he currently runs technical training courses for the industry.

Graeme Mayhew - CAI Tutor
Courses: Basic Home Networking and Connectivity 

Graeme is qualified to teach in the adult learning sector (PTTLS City & Guilds). Graeme has been in the industry for over 24 years, starting within the SMATV side of the industry maintaining & installing multiple channel TV distribution systems to Granada and Travelodges across the UK.  He then gained qualifications within the audio & lighting industry carrying out installations of large nightclub systems, such as Tiger Tiger, Haymarket & On and On in the Trocadero.  He then moved into the AV world gaining qualifications in distribution of audio & video, AV distribution over structured cabling networks & fibre optics.  Graeme’s goal is to help open the doors for aerial & satellite companies or individuals to venture into new areas of work, without worrying about the changes in technical knowledge. Graeme’s main role is a tutor for the Basic Home Networking & Connectivity.

Keith Bail - CAI Tutor
Courses: Fibre Optics in Signal Distribution

Keith was technically trained at Riversdale and Wigan College to HND/BTEC level and became a qualified BBC Broadcast Engineer at Evesham (ERTDR). Keith worked for various companies within the TV maintenance industry until joining the BBC in 1984, after which, he enjoyed a 6-year period of running his own retail, repair and installation business seeing the start of digital broadcasting. Keith joined Fracarro (UK) in 2005 as Technical Operations Manager and became the country Manager in 2006. Keith’s main role as a tutor is running CAI's Fibre Optic Technology course. Keith appeared on CAI's Board up until 2010.

Kevin Dawson - CAI Assessment & Technical Executive
Courses: Basic Aerial Installation and Basic Satellite Installation

Kevin has been with CAI since April 2001 and is the Assessment Executive responsible for assessing potential members as well as the existing member companies and ensuring that the Codes of Practice are being adhered to.  He also helps to deal with the many technical enquiries that CAI’s growing profile generates, as well as tutoring some of CAI’s basic training courses. Kevin is also in charge of auditing CAI’s aerial and cable Certification Schemes, and is Vice Chairman of CAI's Certification Committee. Kevin is also qualified to teach in the adult learning sector (PTTLS City & Guilds) and is also an A1/A2 assessor (City & Guilds). He is also a Fellow of the SCTE (The Society for Broadband Professionals).

Les Hampson - CAI Tutor & CAI Chairman
Courses: Making the Bond, SMATV & IRS Networks Design & Build and SMATV & IRS Distance Learning.

Les is a qualified teacher.  Les has been in the aerial and satellite industry since 1988 and has been a Director of CAI for many years and sits on both the Education and Skills Committee and the Technical Committee. Part of the Technical Committee’s responsibilities is the writing and updating of Codes of Practice and making sure the membership are informed of new technological changes within the industry.  Les’ main role as a tutor is running the distance learning course for IRS and SMATV Networks, although he also runs some of the other courses offered by CAI.

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