Help and Advice
A reputable installer can be found on our consumer site www.getmeviewing.org.uk using the ‘Find an Installer’ search facility. Alternatively, contact the CAI office and a friendly adviser will be able to help.
The CAI has formed a partnership with Freeview and Freesat to provide members with a gateway to obtaining use of the logos. To gain certified use of the Freeview and Freesat logos, applicants must agree to a Trademark License Agreement. Further information can be found on the following links:
All CAI industry and business templates can be found in the ‘Downloads’ section of the website. This is a benefit of membership and can only be viewed by members. To view all downloads, members must be logged into the site with their unique username and password. All CAI members can obtain login details for the trade site but will need to request these from the 'Request Member Access' page.
Mobile broadband, more widely known as wireless internet access, is delivered via mobile networks to provide mobile devices such as smartphones, laptops and tablets to access the internet. Some mobile broadband and TV received through an aerial use parts of the radio spectrum - bands of frequencies and those used for some mobile services are close to those previously used for free to view TV. As a result, when a nearby mobile mast is upgraded, there is a small chance aerials, TV, or set-top box could struggle to receive a good TV signal. Restore TV provides support for problems with TV received through an aerial and has been caused by mobile service upgrades below 900 MHz. Further information can be found on https://restoretv.uk/ or in the ‘Downloads’ section - members must be logged into view.
The CAI has a number of approved training providers in the UK who have been assessed, to ensure the centre and course syllabus meets the CAI standards and guidelines. Our approved training centres can be found on the 'External Training Providers' page.
The logos below are Registered ® Trademarks of the Confederation of Aerial Industries Ltd. The logos are protected under the Trade Marks Act (1994) and the Consumer Protection from Unfair Trading Regulations Act (2008). Non-members using the CAI logo without permission will be prosecuted.
With thousands of advertisements being placed every year in local newspapers and telephone directories, the office of the CAI is proactive in ensuring wherever possible that the CAI Logo has not been used by a non-member. The CAI takes a very serious view of the misuse of the CAI Logo and reports every occurrence to Trading Standards without exception.
All Certified aerials or cables will have been tested by the CAI’s test houses for conformity to the criteria laid down by the CAI based on British and European standards. Further details on our Certification scheme can be found on the 'Product Certification Scheme' page.
The CAI logo's are: