Become a Member

CAI is different from most trade associations in that applicants for membership have to undergo the assessment process to check they comply with CAI standards prior to being accepted into membership.  Consumers choosing a CAI member to advise or complete the work they require are assured of competence and compliance.  To achieve this CAI members must;

  • Work to standards outlined in CAI's Codes of Practice and British Standards
  • Be continually re-assessed to ensure standards are maintained
  • Use quality, tested  equipment verified by CAI's Certification Scheme
  • Guarantee all installations and equipment used for 12 months
  • Be fully insured to cover all aspects of the business scope
  • Prove they employ a competent and reputable work force
  • Hold a minimum of 12 months trading history

  Click each title to expand section.


The company assessment is carried out by a CAI Assessment Officer who will contact the applicant to arrange an appointment to visit the business. The business will be assessed on the following three key areas:

  1. Organisation – work is programmed and recorded coherently.
  2. Workmanship – in accordance with CAI Codes of Practice.
  3. Customer Service – adheres to the CAI Code of Conduct.

To view a full list of assessment requirements please download Installer Assessment Criteria.

A report will be issued by the Assessment Officer to CAI's Board of Directors for approval.  Use of CAI's logo is not permitted until you have received a CAI membership number and hold a valid membership certificate. Any instances of logo mis-use, will be reported to Trading Standards and will halt the application process for a further 12 months. 


CAI is an independent, not-for-profit trade body and is therefore not run for commercial gain.  Any financial surplus generated through income streams is reinvested back into services that benefit the membership.  

Benefits and services you automatically obtain by being a CAI member:

  • CAI logo with recognition since 1978
  • Online profile on with a maximum of 5 installing categories
  • ID cards
  • Technical advice
  • Industry & business document templates
  • Recruitment centre
  • Complaints arbitration

The City & Guilds Accredited Programme recognises the process and delivery of Ten bespoke CAI training programmes.  Although a benefit partner of CAI, there are no preferential rates to the courses.

  • CAI publications including Codes of Practice, Feedback, Members Directory etc.
  • Eligible to obtain use of Freesat & Freeview logos
  • Electronic industry newsletter
  • email address
  • Product advertising in newsletter which is valid to manufacturing/distributing members only
  • CAI Certification Scheme discount for manufacturing members

Additionally we have negotiated discounts from the following CAI benefit partners, 


CAI’s membership subscription is divided into company services and employees. Contact Amanda, Office Manager for any queries - This email address is being protected from spambots. You need JavaScript enabled to view it..  

View CAI Subscription Rates


To apply for CAI membership, the following documentation must be supplied:


  • Application Form.
  • Basic DBS Disclosure issued within the last 12 months for 50% of the employed engineers.
  • Safe Working at Heights certificate issued within the last 5 years for 50% of the employed engineers. Acceptable certification – IPAF, MEWPS, with Ladders, CSCS, PASMA etc.
  • Insurance policy showing Public and Employers Liability.
  • Inspection Deposit Fee of £265.00. Payable by cheque, BACS or Bank Card (Visa or Mastercard). Once your assessment has been completed this deposit becomes non-refundable to cover CAI administration costs, however on acceptance into CAI, this deposit will be deducted from your first membership invoice.

Manufacturers and Distributors

  • Application Form.
  • Brochure of industry products manufactured or distributed by applicant. 


  • Application Form.
  • Evidence mentioned on application form.

By one of the following methods:

Membership Secretary
Communications House
41a Market Street
WD18 0PN
01923 803203 (Fax)
Amanda Ward
Office Manager

This email address is being protected from spambots. You need JavaScript enabled to view it.

Download Application Form

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