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Which? Trusted Traders

Which? Trusted Traders

Which? Trusted Traders is working with CAI to help aerial installers stand out from their competitors and help customers to find the right trader for them.

Which? has been helping consumers for over 60 years, and assesses and endorses traders who meet our high standards.  Like the Best Buy logo, an endorsement from Which? Trusted Traders gives your customers confidence.

Members of CAI, a trade association for audio visual professionals, can apply to join Which? Trusted Traders and take advantage of a special offer giving them discounted fees for the first six months.

Benefits

Give customers extra confidence in YOU by getting endorsed as a Which? Trusted Trader whos logo is a sure sign of trust.  Passing the rigorous Which? Trusted Traders assessment shows everyone that you mean business.

Those that make the grade will be able to use the Which? endorsement logo, helping you stand out from competitors and giving customers confidence when looking for someone to work on their property.

Members of CAI get 50% off our membership fees for 6 months.* Other benefits include:

  • Endorsement icon 
    Show off your status by displaying the Which? Trusted Trader endorsement icon on your website, vans, clothing, invoices and more.

  • Website Profile
    Create a photo gallery to showcase your best work and ask your customers to leave a review.

  • Dedicated Account Manager 
    A friendly voice on the phone to answer your questions and help you make the most of being a Which? Trusted Trader.

  • Help Resolving Complaints
    If you’ve got a dispute with a customer that you can’t resolve, you have access to an independent Alternative Dispute Resolution (ADR) service.

  • Essential Industry News
    Stay on the front foot with regular updates on industry news and changes in regulation that may affect your business.

  • Marketing Boost
    We advertise Which? and Which? Trusted Traders online, so you can reach more customers.

  • Subscription to Which? 
    Full access to which.co.uk, including thousands of in-depth product reviews (like our Best Buy boiler report) and information about latest campaigns to help consumers. Plus the Which? magazine delivered to your business every month.

Requirements

All applicants will have to pass a Which? assessment process and agree to follow their Code of Conduct, as do all Trusted Traders.  Refer to apply section below for more information and links to Which?.

Apply for Which? Trusted Trader Membership

Stand out from the crowd.  Become a Which? Trusted Trader.  When customers see the Which? Trusted Traders logo, they know they’re choosing a business that they can count on.

You’re invited to become a Which? Trusted Trader, membership starts from just £60 (incl. VAT) each month, depending on the size of your business.  The 50% off for 6 months will be applied at the point of endorsement.

Apply Online

Find Out More

02922 670040

Monday to Friday, 9am to 5pm.
Standard call rates apply.

Read more …Which? Trusted Traders

DTT & Freeview Updates

DTT & Freeview Updates

  • 25 June 2026

    Updated Freeview DTT Multiplex (Mux) & FAST streamed services slides plus Freely Channels List, to reflect changes to the networks made on 25 June as listed below:
    • wedotv Movies UK has been reinstated at LCN98 but also moved from the COMUX/Local Mux to the Arqiva A/COM5 mux and as a result is available to more DTT homes. This service on Freely is located at Ch 143.
    Three FAST streaming services have changed Logical Channel Number (LCN) positions:
    • Ketchup TV has moved from LCN209 to LCN208 on the SDN/COM4 mux. This service on Freely is located at Ch 356.
    • Ketchup Too has moved from LCN210 to LCN209 on the SDN/COM4 mux. This service on Freely is located at Ch 357.
    • Cartoon Classics has moved from LCN214 to LCN210 on the COMUX/Local mux. This service on Freely is located at Ch 365.
    • The former wedotv Big Stories streaming service at LCN275 on the COMUX/LOCAL mux has been renamed as wedotv. On Freely the wedotv Big Stories currently continues at Ch 589.

    • The TALK streaming service formerly at LCN280 on the SDN/COM4 mux has closed and been delisted. (It continues on other live streaming TV services including  Samsung TV Plus, LG Channels and YouTube.)
  • 1 June 2026

    This is to account for recent small updates to the networks as follows:

    31 May 2026

    • The Talk streaming service at LCN280 on the Freeview SDN/COM4 is to close.

    ( It will continue for the foreseeable future on other TV streaming platforms including Samsung TV Plus, LG Channels and YouTube.)

    26 May 2026

    • The France 24 English streaming service (available to those with broadband only connected Freely devices) is now on Ch306 following other NEWs services on the platform.
  • 20 May 2026

    Updated Freeview Multiplex (Mux) Slide and Freely Channels List that capture changes to the networks made today 20 May 2026 as below:
    • Hobbycraft TV has now become Shop Unlimited at the same LCN 97 position and Arqiva B/COM6 mux. 
    • Shop Unlimited is at Ch 464 on Freely.
    • Great! Romance Mix has been replaced by Great! TV +1 and moved to LCN61 from the previous LCN62 on the Arqiva B/COM6 mux.
    • Great! TV +1 is at Ch 263 on Freely.
    • The GREAT! Movies hybrid streaming service has moved from LCN61 to LCN62 on the SDN/COM4 mux.
    • Great! Movies is at Ch 57 on Freely.
  • 22 April 2026

    Updated Freeview DTT Multiplex and Freeview Channel Listing slides with updates reflecting network changes made on 22 April 2026 the Freely Channel was updated as follows;

    • 25 March 2026

      Updated Freeview DTT and FAST streaming channels slides with updates reflecting network changes made on 25 March as below:
      On 25 March 2026 the Freeview network was updated as follows;
      • Music & Memories, a new FAST broadband streamed channel was added at LCN290 on the SDN/COM4 mux;
      • The Outdoor Channel a new FAST broadband streamed channel was added at LCN291 on the SDN/COM4 mux;
      • That's Melody MCR at LCN77 on the G_Man /Local mux serving Manchester only was replaced by That's 60s MCR;
      • That's 80s MCR at LCN93 on the G_Man /Local mux serving Manchester only was replaced by That's Classics MCR;

      On the same date, the Freely network was also updated as follows:

    • 1 March 2026

      Freeview DTT Multiplex (Mux) and Freely Channel Listings slides to reflect That's TV closing some of its services, (primarily music channels) on 1 March 2026 as shown below. 
      Note that the service names may still appear temporarily in products' channel lists menus as the services have yet to be delisted by the operators.
      FREEVIEW 
      The following have all ceased broadcasting:

      FREELY

      The following have all ceased broadcasting:
    • 18 February 2026

      updated versions of the following three slides to reflect network updates made yesterday Wed 18 February and bringing changes to FREEVIEW and FREELY services as listed further below:
      Viewers with a Freely TV device operating in hybrid (aerial and broadband) mode and within COMUX/Local DTT coverage should be able to view Wedotv Movies on channel 143 and Wedotv Big Stories on channel 589.
    • 13 January 2026

      • NEW service, TLC has launched at LCN12 on the Arq B/COM 6 mux;
      • NEW service, TLC+1 has launched at LCN99 with limited availability to those able to receive the COMUX/Local mux;
      • Quest has moved from LCN12 to LCN17 on the Arq B/COM 6 mux;
      • Really has moved to LCN44 from LCN17 on the Arq A/COM5 mux;
      Depending on the viewer's TV equipment they may need to retune to continue to watch the following services:
                           
      If a retune is not made, the viewer will see an on-screen message advising of the need to retune. When the retune is made, the message is removed and relocated at the LCN791 holding channel.
      • U&W at LCN25 has changed mux and moved from the Arq B/COM 6 mux to the SDN/COM4 mux; 
      • U&Dave Ja Vu at LCN74 moved from the SDN/COM4 mux to the COMUX/Local mux. (As a result, coverage will be reduced and those with 6 mux coverage and previously able to receive the service may no longer be able to receive the service.)  
      • HGTV formerly at LCN44 on the ArqB/COM6 mux has closed permanently on Freeview and all other UK digital TV platforms.
      • India Today the hybrid streamed service formerly at LCN258 on the COMUX/Local mux has ceased broadcasting and closed;
      • God TV the hybrid streamed service formerly at LCN267 on the SDN/COM4 mux has been removed. The service ceased broadcasting on 6 January.
    • 6 January 2026

      The following channels reverted from their Christmas configurations to their regular names and programming:

      • GREAT! Christmasat LCN52 was replaced by Great! Romance on the same Arq B/COM6 mux;
      • That’s Christmasat LCN75 on the SDN/COM4 mux is now That’s Oldies;
      • That’s Xmas MCR atLCN79 on the G_MAN/Local mux serving Manchester only is now That’s Oldies MCR.

    Read more …DTT & Freeview Updates

    Freeview & Digital UK Website Re-Launch

    Freeview website and the Digital UK websites are being relaunched to provide a single destination regarding information for viewers and industry alike via www.freeview.co.uk .

    The launch date has been changed to 30 October 2019.  There will be a new look and feel but the 700MHz Clearance information currently available, will continue to be accessible via the existing links you will be familiar with.

    Read more …Freeview & Digital UK Website Re-Launch