Owners of a Freesat 4K box could face a major problem if they reset their box.  Freesat says it has become aware of a problem if viewers reset their 4K box: it can result in the complete loss of satellite signal. This means viewers can’t receive any channels.  This only affects viewers using Freesat’s most recent series of receivers, manufactured by CommScope. These went on the market in early 2020 and are sold by all major electrical retailers.  However, older Freesat boxes, manufactured by Humax aren’t affected. Anyone needing to reset their Manhattan Freesat box or TV with built-in Freesat are also not affected by this gremlin.

CAI are pleased to announce the inaugural CAI Trade Counter of the Year Award. This new award, to be presented at the CAI Gala Awards Dinner on Wednesday 22 March 2023, is designed to recognise a Trade Counter whose customers feel go out of their way to offer good service, value and support.

EVERYONE TV is born today, the new name for Digital UK, the organisation that brings free British television to everyone and the platform operator of Freeview, the biggest platform in the UK, and of its satellite twin, Freesat.

We are pleased to announce that following much effort by the CAI Technical Committee and a period of consultation with Members,

Fleet & Commercial have reported to us that they have seen an influx of “Theft of Tools” claims recently, not just from CAI members but from across their commercial client base.

As “Theft of Tools” is one of the biggest areas insurers are seeing claims on, they do apply quite strict terms and conditions, to enable companies to make a valid claim, and if they are not strictly adhered to then the claim may be rejected. Many policies will exclude claims from vehicles overnight, from a vehicle without added security or if the vehicle is not kept in an overnight compound.

Once again CAI have become the Association Partners for EI Live!

Thanks to a show floor full of the perfect solutions for just about every project, EI Live! is a must visit for those in the domestic or light commercial smart building and AV markets. The show is also a perfect opportunity for those looking to move into the sector, with plenty of information available to find out how to get started.

The CAI Technical Committee has issued the guidance flow chart below, to help provide members with a straightforward tool to help them to decide when they need to use Surge Protection Devices on an installation. As always, however, this is only guidance and if you are in any doubt you should always consult an LPS specialist and your customer.

Whyte has successfully submitted further dSCR multi-switch products to the European IRS Certification Scheme (EICS).
 
Developed through an industry collaboration of satellite/DTT platforms and major equipment manufacturers, DTG Testing and CAI’s European-wide assurance scheme for TV and Satellite distribution equipment provides reassurance of end-to-end device compatibility, interoperability and robust RF performance within satellite and DTT distribution systems.

SWECO, Europe’s leading design, engineering, environment & regulatory consultancy are to reference the European IRS Certification Scheme (EICS) specification as part of their requirements for in-building TV and Satellite systems.

Developed through an industry collaboration of satellite/DTT platforms and major equipment manufacturers, DTG Testing and CAI’s European-wide assurance scheme for TV and Satellite distribution equipment provides reassurance of end-to-end device compatibility, interoperability and robust RF performance within satellite and DTT distribution systems.

Fracarro has successfully submitted dSCR multi-switch products to the European IRS Certification Scheme (EICS).

Developed through an industry collaboration of satellite/DTT platforms and major equipment manufacturers, DTG Testing and CAI’s European-wide assurance scheme for TV and Satellite distribution equipment provides reassurance of end-to-end device compatibility, interoperability and robust RF performance within satellite and DTT distribution systems.